{"id":723,"date":"2012-04-25T13:49:56","date_gmt":"2012-04-25T10:49:56","guid":{"rendered":"http:\/\/saisa.eu\/blogs\/Guidance\/?p=723"},"modified":"2013-06-06T08:37:28","modified_gmt":"2013-06-06T05:37:28","slug":"itil-compliant-software-tools","status":"publish","type":"post","link":"https:\/\/saisa.eu\/blogs\/Guidance\/?p=723","title":{"rendered":"ITIL compliant software tools"},"content":{"rendered":"<p><a href=\"http:\/\/www.itil-officialsite.com\/SoftwareScheme\/ITILSoftwareScheme.aspx\">ITIL Software Scheme<\/a> is the way to check if the software is endorsed as an ITIL tool. If the tool has been endorsed, then it can used &#8220;stamps&#8221; like<\/p>\n<p> <img loading=\"lazy\" height=\"87\" alt=\"IIS-Swirl-Bronze\" src=\"http:\/\/saisa.eu\/blogs\/Guidance\/wp-content\/uploads\/2012\/04\/iis-swirl-bronze.jpg\" width=\"125\" \/> <img loading=\"lazy\" height=\"87\" alt=\"IIS-Swirl-Silver\" src=\"http:\/\/saisa.eu\/blogs\/Guidance\/wp-content\/uploads\/2012\/04\/iis-swirl-silver.jpg\" width=\"125\" \/> <img loading=\"lazy\" height=\"87\" alt=\"IIS-Swirl-Gold\" src=\"http:\/\/saisa.eu\/blogs\/Guidance\/wp-content\/uploads\/2012\/04\/iis-swirl-gold.jpg\" width=\"125\" \/><\/p>\n<p>Endorsement is done via <a href=\"http:\/\/www.itil-officialsite.com\/SoftwareScheme\/LicensedSoftwareAssessors\/LicensedSoftwareAssessors.aspx\">Licensed Software Assessors<\/a>. Today there are only 2 Assessor companies:<\/p>\n<ul>\n<li>Pink Elephant Inc  <a href=\"http:\/\/www.pinkelephant.com\">www.pinkelephant.com<\/a><\/li>\n<li>Glenfis AG  <a href=\"http:\/\/www.glenfis.ch\">www.glenfis.ch<\/a> <\/li>\n<\/ul>\n<p><a href=\"http:\/\/www.itil-officialsite.com\/SoftwareScheme\/EndorsedSoftwareTools\/EndorsedSoftwareTools.aspx\">The Endorsed Software tool<\/a> lists are available: (for each tool, it lists the related assessed ITIL processes)<\/p>\n<ul>\n<li><a href=\"http:\/\/www.itil-officialsite.com\/SoftwareScheme\/EndorsedSoftwareTools\/Bronze_Endorsed_Software_Tools.aspx\">Bronze Level<\/a><\/li>\n<li><a href=\"http:\/\/www.itil-officialsite.com\/SoftwareScheme\/EndorsedSoftwareTools\/Silver_Endorsed_Software_Tools.aspx\">Silver Level<\/a><\/li>\n<li><a href=\"http:\/\/www.itil-officialsite.com\/SoftwareScheme\/EndorsedSoftwareTools\/Gold_Endorsed_Software_Tools.aspx\">Gold Level<\/a><\/li>\n<\/ul>\n<p>The <a href=\"http:\/\/www.itil-officialsite.com\/SoftwareScheme\/MandatoryAssessmentCriteria.aspx\">Assessment Criterias<\/a> are available, direct link is <a href=\"http:\/\/www.itil-officialsite.com\/nmsruntime\/saveasdialog.aspx?lID=956&amp;sID=252\">here<\/a>. The figure below shows an extract from Incident Management Assessment criteria.<\/p>\n<p><a href=\"http:\/\/saisa.eu\/blogs\/Guidance\/wp-content\/uploads\/2012\/04\/itil-assessment-criteria-im.png\"><img loading=\"lazy\" height=\"422\" alt=\"ITIL-assessment-criteria-IM\" src=\"http:\/\/saisa.eu\/blogs\/Guidance\/wp-content\/uploads\/2012\/04\/itil-assessment-criteria-im-small.png\" width=\"640\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>In addition Pink Elephant maintain their own lists:<\/p>\n<ul>\n<li><a href=\"http:\/\/www.pinkelephant.com\/PinkVerify\/ITILSoftwareSchemeToolsets.htm\">ITIL Software Scheme Toolsets<\/a><\/li>\n<li><a href=\"http:\/\/www.pinkelephant.com\/PinkVERIFY\/PinkVERIFY3-1Toolsets.htm\">PinkVERIFY 3.1 Toolsets<\/a><\/li>\n<\/ul>\n<p>For tools passing <a href=\"http:\/\/www.pinkelephant.com\/PinkVERIFY\/SelfAssessment.htm\">PinkVERIFY assessment criteria<\/a>, there is another &#8220;stamp&#8221;<\/p>\n<p><img loading=\"lazy\" height=\"49\" alt=\"PinkVERIFY-3 1\" src=\"http:\/\/saisa.eu\/blogs\/Guidance\/wp-content\/uploads\/2012\/04\/pinkverify-3_1.jpg\" width=\"125\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>ITIL Software Scheme is the way to check if the software is endorsed as an ITIL tool. If the tool has been endorsed, then it can used &#8220;stamps&#8221; like Endorsement is done via Licensed Software Assessors. Today there are only &hellip; <a href=\"https:\/\/saisa.eu\/blogs\/Guidance\/?p=723\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[69,29,45],"tags":[],"_links":{"self":[{"href":"https:\/\/saisa.eu\/blogs\/Guidance\/index.php?rest_route=\/wp\/v2\/posts\/723"}],"collection":[{"href":"https:\/\/saisa.eu\/blogs\/Guidance\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/saisa.eu\/blogs\/Guidance\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/saisa.eu\/blogs\/Guidance\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/saisa.eu\/blogs\/Guidance\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=723"}],"version-history":[{"count":1,"href":"https:\/\/saisa.eu\/blogs\/Guidance\/index.php?rest_route=\/wp\/v2\/posts\/723\/revisions"}],"predecessor-version":[{"id":1211,"href":"https:\/\/saisa.eu\/blogs\/Guidance\/index.php?rest_route=\/wp\/v2\/posts\/723\/revisions\/1211"}],"wp:attachment":[{"href":"https:\/\/saisa.eu\/blogs\/Guidance\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=723"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/saisa.eu\/blogs\/Guidance\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=723"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/saisa.eu\/blogs\/Guidance\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=723"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}