Category Archives: ICT Leadership and Management

ITIL support material

The following 3 books (free) are supportive material. Worth to have. An Introductory Overview of ITIL® V3 Glossary of Terms and Definitions Acronyms

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HMG IA Standard No.1 – Technical Risk Assessment (2009)

There exist several Risk Assessment methods in addition to related ISO standards. This one from UK goverment contains also a worked example. It is worth to have a quick look. Document “HMG IA Standard No.1 – Technical Risk Assessment – … Continue reading

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ITIL course videos by Charles Sturt University

This is a great set of videos for learning ITIL = Information Technology Infrastructure Library. 1. CSU: ITIL v3 Introduction to the subject ITI597 2. CSU: ITIL v3 The Concept of Good Practice 3. CSU: ITIL v3 The Concept of … Continue reading

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